Suzi Vermillion

Suzi is responsible for building and maintaining relationships with clients of Oliver Law Firm. Her superior communications skills are best applied relaying compassion, empathy and understanding to current and potential clients. 

In 2014, Suzi retired from Sherwin-Williams Paint Company as a National Account Manager. Suzi and her late husband moved to NWA in 2008.

Suzi grew up in California. She is the proud mother of two adult sons. Joseph lives in Kansas City with his wife, Terra. Jason, wife Samantha, and daughter Emily are stationed in New Mexico while Jason serves in the United States Air Force. Suzi is an active member of Cross Church, Rogers, AR, participating in Christian based programs supporting women. Along with her passion for helping women grow both corporately and personally, she has a passion for helping our clients walk through very difficult times.

Suzi Vermillion-Dye’s unique role brings an empathic ear to clients and their families

Suzi Vermillion-Dye showed up at the Oliver Law Firm in 2018 as a favor to a friend, and she’s been here ever since. 

What began as a three-week fill-in assignment for a receptionist who was on medical leave turned into a steady part-time job in a role created specifically for Suzi’s gifts and talents. Suzi was recognized for how special she relates to people, so she was offered an opportunity do what she does best—bring comfort to the firm’s clients and their families as they worked through the challenges of life. 

“I don’t know of another law firm that has someone in this position,” she says.

As the firm’s client relations director, Suzi is a team member that clients or their family can call at any time for no other reason than that they need someone to listen to them. She says, “the conversations are about what’s going on in someone’s life or how they are feeling about the injuries they’ve suffered or the loss of their loved one.”

Suzi sends clients and their family’s birthday cards, graduation gifts, and little notes that simply remind them that someone is thinking about them. I know this is the anniversary of the loss of your child, one such note read. I just want you to know I remember, also.

Suzi’s professional background, oddly enough, isn’t in law or counseling – it’s in paint. She retired from Sherwin-Williams as a national account manager in 2014. But she has always had a change-the-world approach to life that’s led to a focus on investing heavily in relationships. She routinely mentored younger leaders when she was with Sherwin-Williams, and she has played a longtime role in discipleship through the women’s ministries at her church.

“I believe you should leave the world better than you found it,” she says. “If your pain is just pain and you can’t use it for good, it’s just a waste.”

Suzi brings a naturally compassionate and empathetic personality to her work, but she also brings the experiences of living through personal pain. Her first husband, John Vermillion, was in and out of hospitals for 20 years because of a chronic heart condition. He lost sight in one eye after a stroke in 2014, and the lack of depth perception contributed to a fatal fall in November 2015. 

“That gives me an empathy for families,” she says. “There’s some credibility because life hasn’t been all roses and rainbows. Walking through it with John, there was an understanding. As we worded it, I didn’t understand his side of the bed, but he didn’t understand my side of the bed, either. We had to work to understand and show grace when we didn’t understand. I also have a strong faith in Jesus, so for me to be able sit and understand our clients and their families is a blessing. I just have a heart for people who are hurting and for families.”

Suzi, who married Tom Dye in 2023, typically gets introduced to clients early in their relationship with the Oliver Law Firm. If she isn’t sitting in on initial meetings, she will call and introduce herself and offer her cellphone number. Some never call, but many do, and not just the clients. In fact, often the family members of clients are the ones who reach out in search of information or to express their concerns.

“We have a client right now who is going through some very hard things that are affecting the entire family,” she said. “I find joy in knowing that he and his dad can call me anytime. I can listen. I can’t discuss the legal part, but I can always let him know I care.”